Cleanliness is highly valued by hotel customers. Housekeeping ensures that a hotel’s rooms, public spaces, and facilities are clean and presentable at all times. A clean environment is a source of customer satisfaction and helps hotels create an ideal atmosphere for their guests. But what exactly does housekeeping entail? This blog will take you through the different aspects of housekeeping and what it takes to become a good housekeeper.
What is housekeeping?
Housekeeping is a service that is provided in hotels and resorts. It refers to the cleaning and upkeep of the hotel’s rooms, common areas, dust of surfaces and furniture, vacuuming carpets and floors. Additionally, it often entails supplying new towels and other amenities, as well as making the beds. Housekeepers are usually female and sometimes are referred to a chambermaids. As we all know, the hotel is a public place. It is a place where people come to live and travel for business or for tourism. As the hotel is a public place, there are many things that must be in place for it to be operated, such as providing the room, the hotel staff, and the service. Without having housekeeping service, the hotel will not be a hotel.
Housekeeping, its importance in the hotel industries
Housekeeping, the never-ending, behind-the-scenes task of keeping a hotel in proper working order, is just as much a part of a hotel like the lobby or the front desk. It doesn’t matter what kind of hotel you’re staying at, without a good housekeeping service, a hotel is incomplete. Good housekeeping can actually turn a bad hotel to a good one. No matter how good the facilities are, without good housekeeping, the hotel will never be able to capture the attention of the travelers.
After all, if you want a hotel room that’s clean, you’re going to want to have one that’s well-maintained. Housekeeping is one of the services rendered in hotels. Some people believe that without housekeeping, there is no hotel. What do you think?
Hotel owners concentrate more on other aspects of their hotel business; hence housekeeping gets neglected. Hotel owners should ensure that their housekeeping staff is well-trained, Provide them with the right tools and equipment, provide a checklist for the cleaning staff. Also, housekeepers should always check the supply amounts in the housekeeping inventories and report immediately when the stock goes down, these tips are very necessary because If their room cleaning work is unsatisfactory, then it reflects poorly on the hotel. A hotel without cleanrooms will have unhappy customers and it will lose patronage.
Although housekeeping is never taken into consideration most times, hotel owners should consider this department especially when there is a shortage of manpower or when there is no suitable and available replacement for the current housekeeping staff. Housekeeping is one of the most important and responsible jobs in any hotel and these tips will help you become a better housekeeper.
Why hotel owners should outsource hotel housekeeping services
Hotel owners and managers should outsource hotel housekeeping services. There are many reasons why hotel owners should outsource hotel housekeeping services, here are just some of them. High-quality service. When you outsource your hotel housekeeping services, you are free to focus on other tasks as business owners. Your hotel will be able to provide higher-quality services to your customers. Your hotel will have more employees and be able to provide better service to your customers. When you outsource your housekeeping services, you can hire more people so that you can offer 24-hour service. You can hire specialized people like laundry and linen services. You don’t have to worry about the stock of linens and supplies for your hotel. You can concentrate on the other important aspects of your hotel business.
Hotel housekeeping is a job that is easy to take for granted. You can have hundreds of guests every day, but if the rooms are not well maintained, no one will want to return to your hotel. That’s why housekeepers are so important. They ensure that the hotel always looks good to the guest and that the guests always have a good experience while they’re staying at the hotel. The housekeeping staff is also responsible for maintaining the cleanliness of the hotel. This involves cleaning the rooms, making the beds, and cleaning the public areas of the hotel. Do you think that without hotel housekeeping, there is no hotel? Please share your thoughts in the comments section below.